Questions About Swapping Coins

Short answers to what people ask before moving coins for the first time.

A quick summary first

SimpleSwap in brief
Liquidity sources20+ across CEX and DEX
Rate typesFixed and floating
Account requiredNo, for crypto-to-crypto swaps
Fiat purchasesVia Mercuryo, Simplex, Guardarian
Mobile appsiOS and Android

“Simple Swap is fast and easy way to convert coins over different networks or chains.”

From a Trustpilot review

Worth checking before any swap

  • Check the address bar rather than the page design
  • Verify which chain the receiving wallet is on
  • Compare the pasted address against the original
  • Keep the order ID until the swap shows as finished

Whatever the answer below, the domain is the part to verify first: simpleswap.io is the only official one.

Trust and safety

Is SimpleSwap a Scam?

Nothing in the public record supports it. The product has run since 2018, stayed up through several market cycles, and carries thousands of published reviews. What does trade on the name are cloned sites and fake support accounts.

Is SimpleSwap Legit?

Yes. The legal documentation is public, not implied: Terms of Service, Privacy Policy, Affiliate Terms, and the Anti-Financial Crime and KYC Policy all sit on the site. SimpleSwap also maintains a Trustpilot profile dating back to 2018, currently rated “Great.” See the Reviews page for current figures.

Is SimpleSwap Safe?

The model is self-custodial. No balance is parked for you, and coins travel from one wallet you own to another. That removes the exchange-failure risk and leaves the remaining risks on your side of the screen.

Can I check a wallet address for risk before a swap?

Yes, using Address Check in the SimpleSwap Customer Account. Supply the address and the network it belongs to, and the tool screens it for association with sanctioned entities and other risk categories, returning a risk level and the connections it found. The screening comes from third-party services and may not identify all potential issues. The monthly allowance of checks depends on your Loyalty Program level.

How it works

How Does SimpleSwap Work?

You pick two coins, choose whether to lock the rate or let it float, and send to the deposit address generated for that exchange. The service routes it across its liquidity providers and delivers the other coin straight to the wallet you named.

What Do Users Say About It?

Independent platforms including Trustpilot and Cryptoradar show a generally positive record for the SimpleSwap exchange, with most recent Trustpilot reviews rating the service five stars and a strong reply rate on negative reviews. Ratings shift over time, so check the Reviews page for current figures and their sources.

How Long Does It Take?

Timing follows the chains, not the service. A fast network confirms in a couple of minutes; a congested one can stretch to an hour or more, and the slower of the two sides sets the pace.

More questions

What Is SimpleSwap?

SimpleSwap is a self-custodial, multi-source crypto swap aggregator that has operated since 2018. It routes wallet-to-wallet exchanges across 20+ CEX and DEX liquidity providers rather than running its own order book, covering 2,800+ cryptocurrencies and 3.2M+ trading pairs.

What Does a Swap Cost?

There is no separate trading fee to add up. The spread, the service margin, network costs and routing are already inside the rate quoted before you confirm, so the figure on screen is the figure that applies.

Does SimpleSwap Require KYC?

Coin-to-coin exchanges need none. Buying with a card or bank transfer is different: that runs through a third-party provider, and their identity rules apply rather than SimpleSwap's.

Who Is SimpleSwap For?

SimpleSwap crypto exchange suits self-custody users who want to convert crypto between their own wallets without opening an exchange account, including cross-chain and first-time users. It is less suited to active traders who need an order-book terminal with visible maker or taker fees.

Anything else?

Current coin list and rates live on the official site.

Go to simpleswap.io